Trusted Solutions. Lasting Impact.

FAQ

Who do I contact if my order is delivered incorrectly or damaged?

You may reach out to either our sales team or our dispatch team for assistance.

Does a quote mean my order is binding?

An order becomes binding only once a sales order has been issued.

Do you deliver?

Yes, we offer delivery within the GP region. For deliveries beyond our 100-kilometer radius, we will arrange for an external delivery service.

How long will my system last?

The warranty for our products is specific to each item, with terms and conditions varying according to the individual product

Does confirming an order online mean it is binding?

No. The order will become binding once the sales team issues a follow-up by providing a formal quotation.